Contact Us

Contact Us

We want to hear from you! Let us know if you have questions or feedback, or if you'd like to support our charity through volunteering or donations.

Frequently Asked Questions

How do I post my equipment for sale/donation?

A helpful video describing these steps involved is available on this page: www.assistlist.ca/resources/howitworks

Our website allows individuals in the local community within British Columbia to list the equipment they would like to sell or donate. To start, go to our homepage AssistList.ca, click "Create Listing", and follow the steps to create a free account and list your item.

Members of the community who are searching for your equipment will contact you directly via the email you signed up with with questions or to coordinate an exchange in person.

If more help is needed, we recommend that you read through our Frequently Asked Questions, in particular, the questions about the selling/donation process; or contact us directly!

Does AssistList pick up items or accept drop-offs?

Unfortunately, we don't pick up items or accept drop-offs because we don’t store equipment on behalf of our users. Our service is to provide a platform to connect those who are looking for equipment with those who no longer need it.

Members of the community who are searching for your equipment will contact you directly via the email you signed up with with questions or to coordinate an exchange in person. It is the responsibility of the individual buyer and seller to coordinate the sale and exchange of the equipment.

A helpful video describing the steps involved to create a listing is available on this page: www.assistlist.ca/resources/howitworks

What kind of items does AssistList accept?

For a list of the equipment that we accept and do not accept, and the appropriate category for items, click here.


If your equipment is not accepted and you would still like to donate it:

  • Our Community Partner, Langley Pos-Abilities Society, accepts a variety of donated equipment and is often willing to pick up these items, offering tax receipts in exchange. You can learn more about them at: https://pos-abilities.org/

Where can I find more Frequently Asked Questions?

To view more of our Frequently Asked Questions, click here.